Privacy Policy

Last Updated: 2025

1. Introduction

KestopurMentalHealth.com, operated by The Subhechha Foundation, is committed to protecting your privacy. This policy explains how we collect, use and safeguard your data when you visit our website or use our services at Kestopur Mental Health Nursing Home.

2. Information We Collect

2.1 Personal Information

• Name
• Phone number
• Email address
• Address/location details
• Form submissions, WhatsApp inquiries
• Medical or psychological details voluntarily shared

2.2 Non-Personal Information

• IP address
• Device type & browser info
• Pages visited
• Cookies & analytics data

3. How We Use Your Data

• Provide treatment, counselling & rehabilitation services
• Respond to inquiries & appointments
• Improve services and user experience
• Maintain medical and administrative records
• Send important updates or reminders

We do not sell or trade your personal information.

4. Sharing of Information

• With authorized doctors, psychiatrists & counsellors
• Emergency medical teams (if required)
• Legal authorities (only when mandated by law)

5. Data Security

We use administrative and technical safeguards to protect your data, though no system is 100% secure.

6. Patient Confidentiality

All information shared for treatment is kept strictly confidential as per medical ethics.

7. Cookies

Our website uses cookies for functionality and analytics. You may disable cookies through your browser.

8. External Links

We are not responsible for third-party website content or their privacy policies.

9. Your Rights

• Request a copy of your data
• Correct inaccurate information
• Request data deletion (where applicable)

10. Contact Information

Email: subhecchaf@gmail.com
Phone: 09038335770
Address: Adarshapally Rd, Sulanggari, Hatiara, Kestopur, Kolkata – 700162

Terms & Conditions

Last Updated: 2025

1. Acceptance of Terms

By using this website or contacting The Subhechha Foundation, you agree to the following Terms & Conditions.

2. Services Offered

• Mental health consultation
• Rehabilitation & psychiatric care
• De-addiction treatment
• Counselling & therapy
• Senior citizen rehabilitation

3. Medical Disclaimer

Website content is for informational purposes only and not a substitute for medical diagnosis or emergency care.

4. Admission & Treatment

• Admission is based on assessment & bed availability
• Non-compliance or unsafe behavior may lead to discharge
• Treatment plans may change as per professional judgement

5. Payment & Refund Policy

• All fees must be paid as per centre guidelines
• Advance payments are non-refundable
• Prices may change without prior notice

6. Behaviour & Safety Rules

Violence, abuse, or non-compliance may result in denied entry or discharge.

7. Website Usage Rules

• No misuse of forms or contact details
• No unauthorized access or harmful actions
• No copying content without permission

8. Intellectual Property

All website content belongs to The Subhechha Foundation and may not be reproduced without permission.

9. Limitation of Liability

We are not responsible for errors, downtime, third-party content, or misuse of website information.

10. Modification of Terms

Terms may be updated anytime. Continued use of the website confirms acceptance.

11. Contact Information

For queries regarding these Terms & Conditions, contact us at:
Email: subhecchaf@gmail.com
Phone: 09038335770